Coronavirus Outbreak - Update from ACE Cultural Tours
Due to the Coronavirus emergency and resulting restrictions on movement, there are no tours currently operating. We anticipate a return to normal operations in the future but we do not know when this will be possible. We will make a decision regarding the postponement or cancellation of each individual tour 10 weeks before the scheduled departure date. We would be grateful if you did not contact us in advance of 10 weeks as our staff are extremely busy rearranging travel arrangements and processing refunds and credits for more immediate departures.
If you do need to contact us please note that in line with Government advice all ACE staff are working from home. If you do need to contact us please send an email to firstname.lastname@example.org or you can call our main switchboard on 01223 841055.
Thank you for your support and understanding at this distressing time.
We are very much aware that the United Kingdom’s decision to leave the European Union has caused some uncertainty as to how travel arrangements and tours might be affected. We are here to reassure you and we would like to answer some common questions, so that in the event of a no deal Brexit you will still be able to book with confidence and enjoy your cultural tour with ACE.
Will flights still operate?
UK citizens can be reassured that regardless of the Brexit outcome planes will still fly between the UK and the EU: if a deal is agreed then we will be in a transition period, meaning everything will stay the same until the end of December 2020 and flights will continue as normal. Even if we are in a no-deal scenario, the European Commission has said that UK airlines will still be able to operate flights between the UK and the EU. The UK government has offered similar assurances for EU airlines.
What financial protection will I have post-Brexit?
With European consumer protection legislation such as the Package Travel Directive 2018 and the Consumer Rights Directive 2011 already incorporated into UK law, your holiday booking will retain a high level of financial and other protection after the UK leaves the European Union. If, in the unlikely event that we are unable to operate your holiday, you will be provided with a full refund. There is nothing to suggest, however, that travel arrangements would be changed or cancelled post-Brexit and we are confident you will continue to experience and enjoy cultural travel throughout the European Union.
Will there be any change to the travel documents required to travel to the EU after Brexit?
The European Commission has said that UK travellers will not need a visa to visit the European Union (for stays of less than 90 days) as long as EU visitors do not need to apply for a visa when they come to the United Kingdom. From 01 January 2021 your UK passport will need to be valid for at least 6 months from the end of the tour and be less than 10 years old (even if it has 6 months or more left).
However for the remainder of 2020 you will not be required to have 6 months on your passport and any extra months on your passport that bring its validity to over 10 years will count.
Will I need to take more spending money after Brexit?
It is difficult to predict what Brexit will mean for buying currency. As most ACE tours include flights, transfers, hotels, guiding, sightseeing, entrance fees and meals as stated in your itinerary, there is very little requirement for extra spending whilst on tour and the potential currency fluctuation impact will be greatly reduced.